Question 1

How long does it take to get running?

Accepted Answer

An afternoon for a sole trader, a week for a multi-crew business. Import your customers and price list, run one week in parallel with whatever you use now, then switch fully once the crew is comfortable.

Question 2

Will the crew actually use the app?

Accepted Answer

It's built around one screen: today's run. Big targets, few taps, works offline. Fifteen minutes at a toolbox meeting is the training.

Question 3

Does it handle GST and AU/NZ compliance?

Accepted Answer

Yes. Tax-compliant quotes and invoices in AUD or NZD, ABN and NZBN on documents, licence details carried through, and data hosted in Australia.

Question 4

Can I bring data from my current software?

Accepted Answer

Customers, sites and price lists import from a spreadsheet or a direct export. We’ll do the mapping with you on a call rather than leaving you with a CSV template.

Question 5

What does it cost?

Accepted Answer

Each plan is a monthly price for the business, in Australian dollars, excluding GST. Solo is $29 a month and includes 1 field-app seat. Extra field seats on Solo are $18 a month. Crew is $69 a month and includes 4 field-app seats. Extra field seats on Crew are $15 a month. Growth is $139 a month and includes 12 field-app seats. Extra field seats on Growth are $12 a month. Enterprise is $249 a month and includes 30 field-app seats. Extra field seats on Enterprise are $10 a month. Office and admin logins are included with every plan. Annual billing saves 17%. The trial is fourteen days and does not ask for a card. There is no lock-in contract, and you can export your data whenever you want. The same figures are on the pricing page.

Question 6

Is this the same thing as Kepd Logbook?

Accepted Answer

No. Kepd Trade is standalone. Kepd Logbook is a separate platform for a property's service record - if you run both, a finished job can publish to it, but you never need Logbook to use Kepd Trade.

Questions we get asked.